info@ambassadorlimoga.com
(404) 555-9876
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Privacy Policy

Last updated: January 1, 2025. Your privacy matters to us. This policy explains how we collect and use your information.

1. Information We Collect

When you book a ride, request a quote, or contact us, we may collect the following personal information:

  • Name, phone number, and email address
  • Pickup and drop-off addresses
  • Flight information (for airport transfers)
  • Payment information (processed securely by our payment processor)
  • Special requests or preferences you provide

We also collect non-personal information automatically when you visit our website, including your IP address, browser type, device information, and pages visited, through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your reservation
  • Communicate with you about your booking (confirmation, driver details, receipts)
  • Send quotes in response to your requests
  • Provide customer support
  • Improve our services and website
  • Send occasional service announcements or promotional offers (with your consent)
  • Comply with legal obligations

3. Information Sharing

Ambassador Limousine does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: We share necessary information with our payment processor (Stripe), our booking platform (MyLimoBiz), and our CRM/communications platform (GoHighLevel) to fulfill your reservation.
  • Affiliate chauffeur partners: When your trip requires coordination with a partner company (e.g., for nationwide service), we share only the trip details necessary to complete your ride.
  • Legal requirements: We may disclose information if required by law or to protect the rights, property, or safety of Ambassador Limousine, our clients, or others.

4. Payment Security

All payment processing is handled by our PCI-compliant payment partners. Ambassador Limousine does not store your full credit card number on our servers. Transactions are encrypted using industry-standard SSL technology.

5. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Google Analytics

We use Google Analytics 4 to understand how visitors use our website. This service collects anonymized data about site usage. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Booking records are typically retained for 7 years for accounting and legal purposes.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications at any time

To exercise these rights, contact us at info@ambassadorlimoga.com.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:
Ambassador Limousine
3355 Lenox Rd NE #750, Atlanta, GA 30326
Phone: (404) 555-9876
Email: info@ambassadorlimoga.com